Concierge service – smart assistant, with whom everyone can get the maximum benefit and enjoyment on the trip to UAE. Each assistant is strong in his field. We all have extensive information, access regarding the most interesting places and events of Dubai, Abu Dhabi, Fujeira and other Emirates. We will advise the best restaurants, find and book hotels and apartments, organize transport services and fulfill even the most unusual wishes.

What is the difference between concierge service and tour agency?

Concierge utilizes a purely individual approach, and as a rule, often all the services are assessed by our professionals (whether a restaurant, specific tours, children ‘s entertainment events – we visit them to get fast hand experience). In addition, a Concierge is a more creative and intelligent person than a tourist agent. In essence, every day we face exactly non-standard requests

– You can contact us via mail, messengers or by phone. The request is processed immediately after the conversation

– Once the request is received, the operator clarifies the details of the request to provide the most effective support. We then assign you a personal assistant, according to the specified requirements

– The personal Assistant will be in touch with you throughout your stay. You can assign him absolutely any task

– Payment is made after the list of services, and their cost is agreed upon. Rest assured that all your requests must be fulfilled

A personal assistant can be assigned for any task and asked for anything. Our first priority is absolute privacy. We do not disclose names, do not take photos, and do not specify your data when booking without your consent. Do not hesitate!

Travel in the UAE

Your concierge will pick up excursions that will be interesting particularly to you, will tell about them in details, will prepare an individual schedule and an itinerary. Assistant will book all necessary tickets for you, transport and make sure that you do not forget about your tours

Planning your visit to Dubai

The assistant will search for accommodation as soon as possible, book a specific hotel or apartment on your behalf. We even have villas for family and big companies.

Transfers from/to airports and anywhere on your program list is provided. You can also rent cars of any class, yachts and other transportation, including helicopters and camels

Information and business services

Upon request we will find you the necessary phone number, address, location of ATM or gas station. We will help with other guidance requested. Concierge can also make appointment for your business meetings, search for business contacts for you, act as a translator and invite any specialists you may need, such as lawyers, real estate agents, bank employees, etc. You can entrust the concierge with booking meeting rooms, conference rooms, organizing small team buildings exercises or business trips

Accompaniment

A concierge will be happy to find and choose your appropriate accompaniment during the business trip on your request

Searching for goods and delivery services

Search, order and delivery of goods, flowers and gifts, food in the UAE – we ensure all this is done upon your request. We find a courier, provide the latest information about restaurants and events, and reserve a table. With the help of PLS, you can find a nanny, teacher, manicure master or make-up artist, a doctor, order cosmetology services. Private events and parties – from ordinary to exclusive – are also organized by the PLS event team.

Emergency help

You can rely on us in an unforeseen situation – such as medical emergency, and dangerous situation, such as violation of the law.